Shipping policy
Shipping Policy
Smalltown Coffee roasts fresh and ships fast, because who wants to wait for great coffee!
Local Delivery – Northern Beaches (Sydney)
We offer FREE local delivery for customers located between Manly and Palm Beach.
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Delivered within 1–2 business days
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Delivery days may vary depending on roasting and order volume
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If you’re unsure whether your address is within our local delivery zone, please contact us before ordering
- info@smalltowncoffee.com.au
New South Wales Shipping
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Free shipping on orders over $70
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Flat-rate shipping applies to orders under $70
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Orders are dispatched within 1–2 business days
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Estimated delivery time is 2–5 business days
Australia-Wide Shipping
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Free shipping on orders over $125
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Flat-rate shipping applies to orders under $125
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Orders are dispatched within 1–2 business days
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Estimated delivery time is 3–7 business days
Coffee Subscriptions
For recurring coffee subscriptions:
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Free shipping applies automatically once your subscription order meets the free-shipping thresholds
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Over $70 within New South Wales
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Over $125 Australia-wide
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Subscription orders are roasted and packed fresh and shipped according to your selected delivery frequency
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Shipping costs (if applicable) are calculated at checkout and remain consistent unless you update your subscription
Order Processing
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All coffee is roasted and packed fresh before dispatch
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Orders placed on weekends or public holidays are processed on the next business day
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You will receive a shipping confirmation and tracking details once your order has been dispatched
Delivery Delays
While we aim to deliver all orders promptly, delays may occasionally occur due to courier or postal network issues. Smalltown Coffee is not responsible for delays once an order has been handed to the courier, however we will endeavour to track your order on your behalf and keep you up to date with its ETA. info@smalltowncoffee.com.au
Contact Us
If you have any questions about shipping, delivery zones, or subscriptions, please contact us at: